Please be sure to check our sizing charts and all applicable sizing information when viewing our products. Because we care about your style, and how our clothing looks on you, some of our products are fitted; which means you may need to size up if you prefer more of a loose look/feel. WE DO NOT OFFER REFUNDS/RETURNS ON SIZING ERRORS! So please, read all all sizing information for the look and feel that you prefer!
Our apparel products are print-on-demand using direct to garment technology. It results in a high-quality, long lasting print. If you feel the print of your product is defective, we will ensure a replacement is sent to you ASAP. We have tested our suppliers and have been very pleased with the quality, however, we know mistakes sometimes happen. For these inquiries, please email me personally at firstname.lastname@example.org and I will ensure the matter is handled in a timely manner. Attach a picture of the print and we will begin the process of getting you a replacement.
** COVID-19 NOTE**
Due to the craziness going on right now, our process may be delayed and your order may take longer to fulfill and ship. We are working with our vendors to ensure the fastest possible times, but due to the extraordinary circumstance we are in, you may have to wait a little bit longer than usual. Don't worry though, our products are worth the wait!
**Our home decor options are not experiencing long delays and seem to be processing close to normal.**
** Due to COVID-19 we are unable to sell our youth hoodies at the moment, but we will notify everyone when they become available again!**
As mentioned earlier, we use multiple suppliers; this is because we want to offer you stylish apparel and home decor at the best price. With that being said, your order may involve multiple vendors. Most orders are fulfilled, and shipped, in a timely fashion (7-14 days). If the timeframe exceeds 14 days, please email me personally, email@example.com, and I will ensure the order is on the way. We want our customers happy, so we pride ourselves on handling these inquiries in a timely manner!
Our shipping starts domestically at $5.99 and orders over $150.00 receive free shipping!
As it pertains to Canada, shipping starts at $10.99 and orders over $200.00 receive free shipping! Please note, extra fees may be involved with orders going to Canada; any extra fees associated with shipping are the responsibility of the you, the customer. Please be sure to check with your province to see what extra rates may apply!
At this time, we only ship to the UNITED STATES AND CANADA. In the future we plan to ship internationally, so please follow our social media outlets for up-to-date information!
At this time, we only accept returns for defective products; that is why it is imperative you read all sizing/color/material information posted on each product page. If you feel a return is necessary for another reason, please contact firstname.lastname@example.org for more information.
If you like a design, but we don’t offer a particular product, please email us and we will do our best to get that completed for you! We can’t guarantee it will work, but we can guarantee you that we will try!
We will have coupon codes available at specific times; if your code is not working, please check the product, expiration and availability of the code to ensure it is valid. If a valid code is not working, please email me personally at email@example.com and I will rectify the situation!
HAVE A QUESTION?
If you require further information, please feel free to email us at firstname.lastname@example.org and we will respond to your inquiry as soon as we can!